Shipping policy

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Domestic (Malaysia): 3–7 business days

International Shipping Options:

  • Standard Shipping: 7–21 business days
  • Express Shipping: 7–11 business days

Please note that shipping times may vary due to customs clearance, carrier delays, or other factors beyond our control.

Shipping Costs Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.

Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number.

Customs & Duties For international orders, customers are responsible for any customs fees, import duties, or taxes imposed by their country.

Lost or Delayed Packages If your package is lost or significantly delayed, please contact us and we will resolve the issue promptly.